Home care

Home care

Care & Home Help for the Elderly and Disabled in their own home

A home is where you feel most safe it is a place where memories are made and being surrounded by personal belongings like photos/ornaments/furniture maybe your favorite chair or watching your favourite program on TV or listening to a favorite show on the radio, having family, friends or neighbors call in, helps give comfort to an elderly or disabled person.

How do you go about getting care at home? Read more

 

Step by step guide to Home care:

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Step 1. Care assessment and planning

After an initial enquiry, one of our care managers will come and assess your loved ones needs. They can advise on what type of care that is required and how often a carer would need to visit the home.

 

Step 2. Individual care plans

Our care manager will then create a care plan to suit the client’s individual needs. This care plan can be drawn up with the help of the client or family members. We can at this point discuss all matters of contract and also finance arrangements. Weather it is a private payment or a HSE home care package.

 

Step 3.  Introduction to the care staff.

We will arrange for our care manger to accompany the carer on a visit to the client for introduction. At this meeting we will go through the care plan to make sure everybody is satisfied with the day to day routine. At this point the carer can commence work.

 

Step 4. Home care reviews

 Our care mangers are on hand at all times to meet with a client or their family should the need arise. We do call to a client on a frequent basis to review the care plan and to ensure that everything is running smoothly. Our office will contact you to make an appointment if they are intending to call to your home, so as not to intrude on your privacy.

 

Step 5. Monitoring

Our care staff clock in and out in the clients home using our telephone monitoring system. There will be no cost to the client as we use a free phone number. This will ensure that the carer arrives to work and leaves work at the designated time. This system is monitored 24 hours a day, this means that if a carer does not arrive the office is notified immediately and we can respond by ensuring a carer attends.